Our Feedback
Thank you for your help!! I´m happy with the price and the chance to make small orders for swivel plates. Now when all the sales are slow, We need suppliers who accept small orders of the raw materials, like you. I´ll be happy to continue ordering more plates and some other products. Thanks again!! Ignacio Sobarzo / Naco, Az.
I just received a special order # 21293445 from you. When I placed the order I was told it would take 3-4 weeks. I received it in just over two weeks. It was superbly packaged and thank you for the timely delivery. My customer is thrilled. I also want to thank Paul (ext. 135) for being so helpful and courteous. I will definitely purchase from you again. Philip. St. James October Sky Woodworking & Remodeling Glendale, AZ.
These guys are the best I have ever worked with. There was some confusion on my order some my fault some theirs. However it was fixed and I am very happy to do business with them. I have done a lot of on line shopping and find this is one of the better web sites to deal with and their prices are very competitive. A very good experience.
Recently I had ordered some cabinet tumbler locks for a project I was working on. I ordered the wrong ones. I just wanted to say that I wish every company made it this easy to buy and return items. All the times that I've called I was helped in a professional and timely manner. I will continue buying all my woodworking accessories through woodworkers hardware! Keep up the great work. Sincerely, Adam Jump
This is a great site. Blum soft close hinges were exactly as advertised and they beat the price big time overall competitors on the web. Arrived in 5 days which included New Year's day. Am ordering more to do my entire kitchen. I would highly recommended this site.
THANK YOU FOR A GREAT PRODUCT. I HAVE ALREADY INSTALLED THE PRODUCT, AND IT WORKS GREAT. I WILL ORDER AGAIN FROM YOUR BUSINESS, ALTHOUGH THE NEXT TIME I WILL INCLUDE MY HOME ADDRESS SINCE U.P.S DOESN'T DELIVER TO A P.O. BOX. THANKS AGAIN. M. ROSE
I just wanted to take a minute and say thank you. I've ordered the same product from you (11 lb boxes of 3M hot melt adhesive) about 6 or 7 times now through Amazon, and I've never had any problems. The shipment always arrives on time and there have never been any mistakes regarding the type of adhesive or quantities. I know this is what i should expect from all of my venders, but it doesn't always work out that way. So thanks for getting it right every time and helping keep me and my crew on schedule. James Macko Concreteworks
Thank you for fast shipping!
I received my latest order today. Kudos to your order fulfillment department and the people who developed the software behind them. In a company with thousands of SKUs and order quantities from one to thousands on the same item, you always get it right and on time.
OUTSTANDING SERVICE AND QUICK DELIVERY AND THE DRAWER SLIDES ARE TERRIFIC THANKS..
Thank You so much for the quick shipping on my order of the Como 8" adjustable legs. Will certainly recommend your business to friends!
thanks for sending the new catalog with the last order, much appreciated!
Thank you for going WAY over and above customer service when you sent out a replacement for a minor problem. You have me as a customer for life
Excelent service! Teresa Davis in customer service was very helpful! After my order arrived damaged and divoid of any hinges, she sent her appologies and got a new package sent out right away at no cost! I was very happy for suck customer care and would recommend this company to anyone as they obviously care about their customers just as much as they do about their products!
I am new to the site. I have only made 2 transactions with them. Both were on the large side. They had what I needed in stock and when I ordered the wrong things they picked up on it right away and got me what I really wanted. One order was handles and knobs, and I needed them over nighted. No problem all in stock and shipped. Prices are great and so is your staff. Thanks Bryan Corless
Great seller. Package arrived promptly. Unfortunately, the shipper had smashed a hole in the box, and some of the contents were missing. Woodworker's Hardware graciously handled my call and sent replacement parts promptly. The parts arrived today with bomb-proof packaging. Thanks, Woodworker's Hardware, for a smooth and friendly transaction.
Great Company with lots of up to date products to choose from. Quick, accurate service whether ordering via phone or web. However the new website is annoying to navigate. When I input an item number I expect to see that item, not a list of different items with different item numbers. I hope this can be fixed so that my online ordering is much faster and less frustrating. Thanks!!
I am always impressed with the quality, offerings and service at WWHardware. They have nearly everything you can imagine at good prices in the nearly 1000 pages of catalog. I have never had any problems with order fulfillment. Whether I'm ordering 3 of an item or 1000 it's in stock, correctly filled, labeled with my name and contents and ships in 24 hours. You guys have an awesome staff, warehouse, and systems.
I was trying to order items from the new 2016 catalog, KV6500 Slides, but it kelp saying item wqas not found. Before you send out your catalog, please up date the web site to have those items listed. Other than that always get great service. Thanks Jim
Just wanted to say thank you for honoring your commitment to excellent customer relations. I bought 39 Blum soft close drawer slides (one purchase of 24 and then a second of 15). I mistakenly ordered the wrong model the first time and you quickly took the return and sent me out the correct model. Then, I had one pair that was damaged and without any hassle you sent me out a replacement slide pair. Even though the purchase was 11 months ago. It is encouraging to do business with an honorable organization. Thank you and you can be sure this will be the only place I purchase anything I need and will recommend it highly.
I had some cabinets cut to a shallower depth and needed new slides for the drawers. I did some searching around and finally ended here. Ordered the KV MuV undermount slides and I couldn't be happier. They are really nice quality, close softly and install extremely easily. Very happy with my purchase.
Woodworkers Hardware Sauk Rapids, MN 56379 Sirs: I am just finishing up a minor project (shelving). I purchased the adjustable hardware from you and the wood from another supplier. When the wood came in, I almost sent it back. Each plank had an adhesive sticker on it that did NOT peel off and required alcohol to gently remove (although a slight stain remained). To make matters worse, the ends of each were black ink stamped! This meant that I had to saw/shave almost a half an inch off each end! That was the other guys. When your shipment arrived, I was very pleased to note that you did not over package the hardware. I am an infrequent and small purchaser, but was glad to see that you simply used a bit of labor instead of simply throwing the order into a large box stuffed full of some environmental waste! But, I was then horrified to see that each piece of hardware (there were 19 in all) had its own sticker on it! I realize that these scan-able sticker simplify inventory management and control, but was I facing another hour or two in removing them? Fortunately, somebody in Woodworkers Hardware had actually used these fixtures and was willing to spend the extra fraction of a cent to get the removable stickers! This did not remove the alcohol from my work process: it just changed the variety from “rubbing” to Scotch and provided plenty of time for consumption after the project was completed! Maybe you have lost some money due to people who “sticker-switch”, but you have gained in revenue as I, and I am sure many others, appreciate your care about us as consumers of your products, not just as a customer. It does make a difference. So, imho, you should promote your VP of “Customer” Relations to VP of “Consumers” Relations! You, sincerely, have all my future business… Peter Petroski
I have yet to be disappointed. Deliveries were punctual; accurate and the quality of their products as advertised. Appreciate the fact that most product come with downloadable .pdf instructions for preview to confirm if you ordering the right product and for the right weight classification. Cant complain too much about the pricing either.
